State Farm® Insurance Agent David Ballard
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Faviola Villarreal
February 17, 2026
5
out of
5
rating by Faviola Villarreal
"Mayra me dio un súper buen servicio muy amable!"
We responded:
"Fue un placer, muchas gracias!! "
Dean Criswell
February 10, 2026
5
out of
5
rating by Dean Criswell
"David and his staff are great! They’ve helped me determine all my risks and walked me through different coverage options. They’ve never been pushy and have always been polite and extremely professional. Highly recommend!!!"
We responded:
"Dean, thank you for taking your busy time to give us a great review. Yes, you have made a few changes in your life and we are happy to help you navigate those. Hope 2026 is a great year for you and Sarah."
Crystal Hess
February 6, 2026
5
out of
5
rating by Crystal Hess
"I have used David Ballard since I was 16 years old. Even when I move away from Abilene I stay loyal to State Farm. Debbie is my agent and she has been amazing from changing vehicles to renewing life insurance. I highly recommend this lovely staff. Very friendly and helpful. Thank you David Ballard bc Debbie is a gem."
We responded:
"Crystal, thank you for the kind review and acknowledging your account representative Debbie. She has an amazing 36 years here."
Gracie Baker
February 6, 2026
5
out of
5
rating by Gracie Baker
"Mayra is very professional and has helped me a lower rate on my car insurance for both vehicles. My dad is also customer for the same reason. Thank you State Farm for saving us money."
We responded:
"Gracie, thank you for taking time to give us a great review and acknowledging your account representative Mayra"
James Watson
February 5, 2026
5
out of
5
rating by James Watson
"I’ve had State Farm insurance for 55+ years, mainly because of their local agents that I can walk-in for face-to-face talks
Any time I had a question or an issue, the local agent helped me successfully negotiate the Corporate red tape"
We responded:
"James thank you for your kind review and pointing out one of the many great considerations in your choice of agents. You know who you can call and you know that they know YOU. No 800 #'s here"
Kristen Hunter
February 4, 2026
5
out of
5
rating by Kristen Hunter
"The team is always proactive and attentive. They are very friendly and always address questions or concerns promptly. We have used David Ballard for years for multiple cars, homes, and other insurance needs."
We responded:
"Kristen, thanks for taking time out of your busy schedule to write us a review. Yes, the Hunter family has been with us a long time. It has always been pleasant to help you with your family's insurance protection. "
Jeff Allmand
January 19, 2026
5
out of
5
rating by Jeff Allmand
"David Ballard and his team offer incredible customer service. They are the best!"
We responded:
"Jeff, thank you for your kind review. Debra loves taking care of you. She wishes all of her clients were as quick as you to her requests for information. Thank you for your business."
Peter “Tractor” Boylan
January 15, 2026
5
out of
5
rating by Peter “Tractor” Boylan
"Customer service help was polite, cordial, and very professional. Answered all my concerns and made sure I had all the most current phone contacts programmed into my phone, in case an accident situation occurred, would have their number at my fingertips. Spot on service, caring, and always ready to handle any matters that arise! Perfect customer service relationship!"
We responded:
""Tractor" thank you for the review. I saw Chris at Joe Allen's a few weeks back and got to visit. Debra, always enjoys talking to y'all and taking care of your business. "
Chris Kissick
January 14, 2026
5
out of
5
rating by Chris Kissick
"Would not trust anyone else with my insurance needs. Always provide professional and courteous service. Have trusted them with all of my insurance needs for over 20 years. David and his team have gone above and beyond any time I need them. I would highly recommend them to anyone."
We responded:
"Chris, thank you for taking the time to give us a great view. I know Debra takes great care of you and Edith. Thanks for trusting us to protect you and your loved ones."
Toni Harvey
January 8, 2026
5
out of
5
rating by Toni Harvey
"Thank you for being very responsive regarding the claim on our home!"
We responded:
"Tom, thank you for your time in doing us a review. I try to look at every claim my clients have and do what I would do if it were my own claim because claims do affect your rates. Thank you for your business."
Steve Templeton
January 7, 2026
5
out of
5
rating by Steve Templeton
"Great folks at David Ballard Insurance, they have taken good care of me for years!"
We responded:
"Steve, thank you for the great review. You talk about years-yes it is. Your parents were best friends with my parents. Thanks for the years of friendship and business."
Kathie Goodrich
January 4, 2026
5
out of
5
rating by Kathie Goodrich
"Fantastic Insurance and Best Agent in town! My family has had all of our insurance (Homeowner, Autos, Boats, Trailers and RVs, and even Supplement F for Health insurance) with David Ballard’s State Farm Insurance for over 40 years. We have received nothing short of the best personal service from David Ballard and his staff (especially Debbie Ulibarri) for the entire time! We receive discounts for multiple policies as well. David and his staff are available at ANY hour if you need help with a claim, which has been invaluable so many times for us. We have personal contact always in times of the stress of an accident, which is just priceless. Not only that, but David Ballard is a kind honest man who we have trusted for decades with everything in our lives and will continue to do this with a great amount of gratitude! There is no one better."
We responded:
"Kathie, thank you for the time you took to give us an in-depth review. Yes, with the girls and the years you have been with us, we have had many occasions to be of service to you. We are glad you had us to lean on in some tough times. Make 2026 a great year. "
C Stahl
December 22, 2025
5
out of
5
rating by C Stahl
"Love Debbie and David!!! Can’t say enough about them."
We responded:
"Chana', thank you for sticking with us even after to your move. You are a testimonial of our (specifically Debbie's) great, unique personal service. Thank you and Dan for your business. "
Kara Nixon
December 17, 2025
5
out of
5
rating by Kara Nixon
"Great service! Very helpful."
We responded:
"Kara, thank you for the great review. You and Steve have been great clients of our's coming from a great family that we have had for a lengthy time. David"
Hannah Crane
December 16, 2025
5
out of
5
rating by Hannah Crane
"David and Jessica are the best!"
We responded:
"Hannh, thank you for taking time to write us a review. You were my star pupil that year I taught Junior Achievement at Abilene High. Congratulations on your success this early in your career and thank you for your business."
UPENDRA SAVOY
December 15, 2025
5
out of
5
rating by UPENDRA SAVOY
"Mr. David was a very professional an awesome he handled my situation of my truck breaking down in a very professional manner this is at 10 at night and he did not have to pick up the phone he gave me ideas and call for a wrecker truck to get me back home safe thank you very much mr. David you're awesome State Farm"
We responded:
"Thank you Yacht. Your experienced my after hours availability."
Kristi James
December 10, 2025
5
out of
5
rating by Kristi James
"David’s’ office team is AMAZING! Every time I call their customer service is the best ! This is just one of the many reasons I have been with David Ballard State Farm for over 25+ years!!!!!!!!!!!!!"
We responded:
"Kristi, thank you for giving us a great review. Yes, you and I go back a long way. As I remember, you sat our sons back in your younger days. Wishing you a Merry CHRISTmas. Thank you for your friendship and business. David"
Brenda Self
December 9, 2025
4
out of
5
rating by Brenda Self
"I have had excellent customer service with the David Ballard Agency. They have provided me with insurance since 1993.
Debbie Ulibarri has always been extremely helpful."
We responded:
"Brenda, thank you for recognizing Debbie (36 yrs with us). You have been a loyal customer of ours for several decades now. Thank you for the kind review and enjoy those grandchildren. Merry Christmas."
Karen Richards
December 8, 2025
5
out of
5
rating by Karen Richards
"I have renters insurance with them and everyone there has always been so polite and professiona"
We responded:
"Karen, thank you for the review and your business. We have had you and your parents for ever. Thank you"
Tim Sensing
December 5, 2025
5
out of
5
rating by Tim Sensing
"Always prompt, courteous, and kind. Thanks!"
We responded:
"Tim, you and Laura have been with us a long while. Thank you for taking time to give us your kind review and remarks. Your business is appreciated but your friendship and referrals even more so. "
Richard Lybarger
December 5, 2025
5
out of
5
rating by Richard Lybarger
"David Ballard has been the one providing all my insurance needs for home, car, and investment properties since 1978 (47 years). Even though I might be able to get a cheaper rate I trust David Ballard and I prefer to always work with David."
We responded:
"Richard, thanks for taking time to write us a review. Yes I remember when Heidi put us together. You've always been in Houston and we have been able to navigate your personal and business insurance needs. Thanks for trusting us all these years."
Sally Bitter
December 3, 2025
5
out of
5
rating by Sally Bitter
"Debra was very helpful and friendly. She answered all our questions and was very informative."
We responded:
"Sally and Larry, thank you for your friendship. You have been here a long time. Y'all appreciate being able to come and do business eye ball to eye ball and we like it that way too. You avoid long phone waits at 800#'s and you get to talk to someone that knows you very well. Thank you for your business"
Marlaina Brooks
December 3, 2025
5
out of
5
rating by Marlaina Brooks
"I have really enjoyed the friendly and great service that we have received."
We responded:
"Marlaina, thank you for taking time to do a review. Debra has really grown to appreciate you and your positive attitude. She really speaks highly of you. You are an example of our clients that start out with one transaction and become a walking advertisement for us. Thank you for your business. "
Dan Hines
December 2, 2025
5
out of
5
rating by Dan Hines
"Has been great for over 42 plus years 😄"
We responded:
"Now Dan, don't go giving clues as to how old we are. Yes we do hold a long run in our friendship and insurance. You prove what my father (56 yr agent) told me-the bad thing about our business is-you get to know your worst ones too well and your good ones not well enough. Well, you have been here so long, that we did get to know each other well and it has been a pleasure. I remember your mid life crisis car. Never knew how you got in it. Merry Christmas"
Andrew G
December 2, 2025
5
out of
5
rating by Andrew G
"Great to do business with. Second generation with David as agent, and have always been great to our family."
We responded:
"Andrew, Thank you for your great review. Yes we do go back a way. You are a chip off the old block. We have been through some weird claims in those years. Jessica likes to help you. You do make it interesting! Thanks again. "