State Farm® Insurance Agent David Ballard
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Richard Brammer
November 17, 2025
"Everything went well. Smooth transition. Ease of filing a claim (Dang, Deer). After the deer hit me, I didn't need to haggle w insurance provider, and I didn't. All good in the neighborhood!!!"
Beth Worrell
November 14, 2025
"We have worked with David and Debbie at David Ballard State Farm insurance for almost 30 years. During that time, they have ALWAYS been there to answer our calls and help in any way. It is really like having a good neighbor that you can count on."
Vernon Glaze
November 14, 2025
"The ladies are great for what ever you need"
Britney Carreon
November 13, 2025
"Have been with David Ballard's Agency for many years, my main point of contact is Debra, she is always so sweet and helpful and follows up with any request or concern promptly!"
Donny Gibson
November 13, 2025
"I have had my insurance with David for 35 years. He and his team have always been there any time I would call with questions or needed help. They strive to build a personal relationship with each of their clients. Being in the the military, we have moved around the world and back a couple of time. With each move, David and his team helped us get the exact coverage we needed for each location and circumstance. I would not think of moving my account to any other agent!"
John Burns
November 11, 2025
"I have been with David Ballard for 30+.years. In that time, I have lived all over the state of Texas. David & his staff have always been very responsive, professional, able to make quick adjustments, answer my questions & take immediate action on my claims. Debra Valdez is my representative there and I cannot say enough good things about her! Always pleasant and ready to take care of whatever issue it is I reach out to her for. If she says she has you covered or that the issue is taken care of, you can count on it being done and done right. I would highly recommend David Ballard and his great Team for any or all of your insurance needs."
"John, thank you for recognizing Debra (been with me 34 years) in your review of our agency. I appreciate you and your business. We know who pays our salaries and talks us up to their friends and family. Thanks again!!"
Karon Freeman
November 10, 2025
"Every time we have needed David’s help he has always gone over and above. We were, and will always be, grateful to him for helping us with our daughter when she needed a car to drive for a few months while she was going through a very rough time. I called him on his personal phone (He said to always call him if we needed anything). When I called, he was more than happy to let us include her on our insurance so she could drive our car 2nd for a few months. We were so thankful we could do that and always will be appreciative to David for his help. Again, we are going to have a new roof put on our house and they have been so helpful to us in getting this done. The reason we are staying with David Ballard and State Farm is that he is available and always ready to help and that means a lot in this day and age"
"Karon, thanks for your great review and highlighting my 24/7 availability. When I give my clients my cell #, I only ask one favor. "Please do not start your conversation by apologizing for calling." It is usually a 2-3 minute phone call but it affords me the opportunity to get you to do immediately what needs to be done right then. It invariably saves me and you a lot of work the next day."
Carl Fletcher
November 8, 2025
"Jessica is very helpful, nice, and can be a bulldog if you need her to be. She lets you know all your options and will answer any questions you have. Thank you, Jessica for all your help!"
"Carl, thank you for your insightful recognition of Jessica's skills in handling each customer's individual needs. She can be a bulldog for you when she needs to be. I am appreciative to God for the talented team He has provided to me and you. Thank you for your friendship and business. David "
justin terry
November 7, 2025
"Very nice and helpful"
"Justin, thank you for your lengthy review. LOL We appreciate being able to help you face to face and look forward to many years of service. David"
James Terry
November 6, 2025
"I have been well pleased with David Ballard State Farm. I was with my former agent for 20 years and reluctant to change. Best decision ever. I saved more than I could have expected. It is nice to talk with a real person and be able to talk with them each time. Customer service is amazing. Karen is friendly knowledgeable and makes sure to get the job done. Highly recommend."
"James, thank you for trusting us with your insurance protection program. Karen told me that you were hesitant to move to a new company but we are glad we saved you money and got you the coverage that was right for you. I know that Karen discussed the higher limits of protection like we talk about in our training and still saved you money. Thanks again for your trust. David"
Jason Sparks
November 6, 2025
"We recently moved to Abilene from out of state. Debbie Ulibarri took excellent care of us. She helped us understand which policies would fit our needs and has been so helpful throughout the process. Thank you."
"Thank you for recognizing Debbie's great service to you. Debbie has 36 years with our team. We go by names here, not account numbers and when you call in you can talk to the same person each time and not have to plow old ground with someone you don't know. Thank you for choosing us with your important coverage. David"
James Hunter
November 5, 2025
"A truck kicked up a rock that broke my pickup window. Karen at David Ballard set up an appointment with a local business that replaced my window almost immediately. Great job."
"Thank you James for recognizing Karen’s service and performance. Everything we do here is with you the customer in mind. We ask ourselves what would we want done for us if we were in your shoes. We know that there are other agents out there that want your business. Thank you for yours and your referrals."
Judy Glossup
September 30, 2025
"We recently had a great experience with our long time State Farm agent, David Ballard. If you are looking for a "good neighbor" in an insurance agent, know that David Ballard is the best. We were in a situation of having to make repairs to our home to keep our homeowners insurance, and he not only set us up with a great roofer, Bunton Roofing, but David and his son made the repairs themselves to our fence that were required to keep our homeowners policy intact. If you choose David Ballad as your insurance agent, you can be assured that he will do whatever it takes to keep your business. He is not just a businessman, he is a great friend. His help resulted in reducing our Homeowners insurance rate by over $1100 for the year. Thank you David Ballard, and Jessica Hodges, Insurance Account Representative for all your help."
"Thank you for your extensive and inclusive review of our recent interaction. We strive to operate with Christian values prioritizing the needs of our customers and community in our office. Thank you for acknowledging my great team member Jessica and her commitment to great service."
David Garcia
September 19, 2025
"Moving from California is stressful, especially when it comes to switching everything over. I chose this office because it's close to where I'm going to live and I am so happy with my choice. Jessica helped me out so much and it made everything a breeze. She explained everything in a clear and friendly fashion. I'm really happy that I picked this Statefarm office."
"David, thank you for your personal case (interaction) review of my office and Jessica in your case. We strive to help each customer say to themselves after they hang up - thank goodness, that is done and they forget about it. Thanks for your business David "
Danielle Dallas
September 11, 2025
"David and his staff were attentive and watched out for me all through the claims process, making sure I got the service I needed in a timely manner."
"Danielle,thank you for highlighting one of the many things we do every day to give you the value you pay us each month. David"
Joshua Pritchett
August 28, 2025
"As a result of damage caused by a tire blowout, I filed for a claim. It didn’t take much effort on my part. The office staff were very helpful and helped me get through the process without any trouble. I very much appreciate all the phone calls I got from them to check on how things were going."
"Joshua. Thank you for trusting us with your insurance protection needs. We love giving you the best service from the best insurance provider . David"
Matthew
August 18, 2025
"I have been doing business with David Ballard and Debra Valdez for 30 years. Every experience has been excellent and very professional. I would never think of changing. My highest recommendations."
"Matthew and Tom. Thank you for acknowledging Debra’s great service (34 years). I have a great, knowledgeable and experienced team to give our customers the service they deserve-no 800#’s and pushing 6 digit s to get the wrong person. Thank for your business."
Elizabeth Ratliff
June 30, 2025
"I recently needed assistance with a claim on my mom's house that was for sale. The deadline was approaching fast, and Jessica and the rest of the State Farm team went above and beyond to help me get the claim settled. They were especially kind and sensitive to the situation since it involved me acting on my mother's behalf as her power of attorney. I was very stressed until I talked to them and they took care of me and the situation. I would definitely recommend them for anyone's insurance needs, home or auto."
"Libby , thank for your kind review of Jessica’s skills. Thank you also for demonstrating the difference of an 800# versus a local invested team member Thank you again. David"
Carson Brown
June 4, 2025
"Excellent customer service!"
"Thank you Carson. I know Debra takes great care of all her clients. She has 35,years with us. Thank you for the review "
Katie Smith
May 5, 2025
"David Ballard and his entire office staff are extremely attentive with any and all issues. They are knowledgeable in their area of expertise and can answer any questions you may have. They follow up with you after having called them with any accident or just whenever you need their assistance. They have been my auto insurance agency since moving to Abilene almost 20 years ago and I have never had an issue with them! Definitely recommend David Ballard as your insurance agent!"
"Katie, thank you for the kind review. You experienced what we train to do-give every client the service we would want. Karen who helped you is very new here but she has caught on to our culture early on. Again thank for your review and friendship. David "
Pam Parker
May 3, 2025
"I was so pleased with how fast that David Ballard’s State Farm Insurance Agents handled my claim. They got me in touch with a company to repair my car and then had a rental waiting on me when I took my car in. Thank you so very much!!!"
"Pam thank you for the kind review, your business and acquaintance"
Debbie Harris
April 26, 2025
"Wow!! David Ballard’s agency is awesome. Jessica had tremendous knowledge of my policy, with timely answers to my questions or concerns. At this agency customer service is alive and well!! Thank you Jessica for your professionalism and kindness through my unfortunate situation."
"Debbie, thank you for recognizing Jessica. Jessica is top notch and has plenty of spunk! Thank you for your business. David "
Trenishia Payne
April 15, 2025
"Jessica was so much help getting my grandparents track into the shop. She was very professional and helpful the entire time. I walked into the office and she was very apologetic that it had taken so long to get things done. I just wonted to thank you again Jessica for all of your help."
"Trenishia I am glad to got to experience Jessica’s spunk. She is a go getter. Thank you for recognizing her. David "
Debi Mulkey
April 14, 2025
"We have been insured by State Farm/David Ballard for many years and are very satisfied customers. We currently have an auto claim, with our car in the body shop & are driving a rental. From my very first phone call, Karen has handled our claim with courtesy, professionalism, and expediency in every way. She follows up and tracks progress, offers assistance and is absolutely on top of everything!"
"Debi, we do go back a long way. Y’all are great friends and it is a pleasure to meet your protection needs against what comes your way. Thank you for your endorsement. David"
Frank Gioia
March 6, 2025
"The folks at Davids office are AMAZING! They were so helpful when I needed to file a claim. They took care of all the details on the tow, rental, helping find repair shops, etc. David and Jessica followed up multiple times throughout the process. They helped make what could have been an exhausting experience easy. I highly recommend David and his team for any insurance need."
"Frank, thank you for the kind review. It took us a little while to know where to get your car to but Jessica stayed on top of it and got ‘er done. Thanks for working with us. David "