State Farm® Insurance Agent David Ballard
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kathie Goodrich
January 4, 2026
5
out of
5
rating by Kathie Goodrich
"Fantastic Insurance and Best Agent in town! My family has had all of our insurance (Homeowner, Autos, Boats, Trailers and RVs, and even Supplement F for Health insurance) with David Ballard’s State Farm Insurance for over 40 years. We have received nothing short of the best personal service from David Ballard and his staff (especially Debbie Ulibarri) for the entire time! We receive discounts for multiple policies as well. David and his staff are available at ANY hour if you need help with a claim, which has been invaluable so many times for us. We have personal contact always in times of the stress of an accident, which is just priceless. Not only that, but David Ballard is a kind honest man who we have trusted for decades with everything in our lives and will continue to do this with a great amount of gratitude! There is no one better."
C Stahl
December 22, 2025
5
out of
5
rating by C Stahl
"Love Debbie and David!!! Can’t say enough about them."
We responded:
"Chana', thank you for sticking with us even after to your move. You are a testimonial of our (specifically Debbie's) great, unique personal service. Thank you and Dan for your business. "
Eloisa Aguilar
December 19, 2025
5
out of
5
rating by Eloisa Aguilar
"Everyone is very professional and friendly"
Kara Nixon
December 17, 2025
5
out of
5
rating by Kara Nixon
"Great service! Very helpful."
We responded:
"Kara, thank you for the great review. You and Steve have been great clients of our's coming from a great family that we have had for a lengthy time. David"
Hannah Crane
December 16, 2025
5
out of
5
rating by Hannah Crane
"David and Jessica are the best!"
We responded:
"Hannh, thank you for taking time to write us a review. You were my star pupil that year I taught Junior Achievement at Abilene High. Congratulations on your success this early in your career and thank you for your business."
Chris Cummings
December 16, 2025
5
out of
5
rating by Chris Cummings
"My wife and I have used David Ballard handle our home and auto insurance for over 45 years!!! That should say something about our trust in him and his staff. For a lot of the years , Debra, has been our go to for any questions and adding new coverage. She's been there a LONG time which also says a lot to me as a former business owner. There may be less costly companies but building a relationship and trusting your insurance company is very important to us. David's never disappointed us!"
We responded:
"Chris, thank you for your great and comprehensive review. Yes I am blessed with a long tenured, loyal and knowledgeable team backed by the #1 company in our business. Thank you and Kim for your loyalty. "
UPENDRA SAVOY
December 15, 2025
5
out of
5
rating by UPENDRA SAVOY
"Mr. David was a very professional an awesome he handled my situation of my truck breaking down in a very professional manner this is at 10 at night and he did not have to pick up the phone he gave me ideas and call for a wrecker truck to get me back home safe thank you very much mr. David you're awesome State Farm"
We responded:
"Thank you Yacht. Your experienced my after hours availability."
Kallie Pringle
December 15, 2025
5
out of
5
rating by Kallie Pringle
"Great customer service!"
We responded:
"Kallie, thank you for letting us write your auto and your home. We hope to give you the best service you have ever experienced. Congratulations on your teacher award/recognition."
Anne (Lottie Dah)
December 11, 2025
5
out of
5
rating by Anne (Lottie Dah)
"I have been with David Ballard for a little over 35 years. Debbie U. has always been so competent and helpful! I now consider her a good friend. David is so giving and kind. He actually went up a 10' ladder at my house (after an ice storm) wearing a suit and dress shoes! I use them for my homeowner's insurance, auto insurance and have used them for renter's insurance. Besides providing great insurance, they also offer wonderful advice when it comes to anything insurance. I haven't lived in Abilene for a long time, but I kept my insurance agent. Everyone are just great!!!"
We responded:
"Anne, you are going back a good ways when you talk of me wearing a suit. I am glad we are past those days. Thank you for all the years together and the kind review"
Miguel Laguna
December 11, 2025
5
out of
5
rating by Miguel Laguna
"Es una aseguransa que encuanto rekiero algun servicio me ayudan rapido por que se me affecto el techo de mi casa y Norde mas q una semana y ya estava reparado el daño y tambien con mi beiculo me estan ayudando rapido a solucionar un problema"
We responded:
"Agradezco tu negocio y que hayamos podido ayudarte con tu reclamaciones! Muchas Gracias David & Mayra "
Kristi James
December 10, 2025
5
out of
5
rating by Kristi James
"David’s’ office team is AMAZING! Every time I call their customer service is the best ! This is just one of the many reasons I have been with David Ballard State Farm for over 25+ years!!!!!!!!!!!!!"
We responded:
"Kristi, thank you for giving us a great review. Yes, you and I go back a long way. As I remember, you sat our sons back in your younger days. Wishing you a Merry CHRISTmas. Thank you for your friendship and business. David"
Sandie Tijerina
December 9, 2025
5
out of
5
rating by Sandie Tijerina
"I’ve been with Ballard for a few years now and every interaction with Debbie has been so positive. She takes the time to explain everything clearly and makes sure I feel confident in my choices. Her friendly attitude and eagerness to help make her truly stand out."
We responded:
"Sandie, thank you for your gracious review. I love it that you give kudos to Debbie for her great work. I am asked many times when I am going to retire. My reply is--when Debbie retires. Thank you for your business."
Brenda Self
December 9, 2025
4
out of
5
rating by Brenda Self
"I have had excellent customer service with the David Ballard Agency. They have provided me with insurance since 1993. Debbie Ulibarri has always been extremely helpful."
We responded:
"Brenda, thank you for recognizing Debbie (36 yrs with us). You have been a loyal customer of ours for several decades now. Thank you for the kind review and enjoy those grandchildren. Merry Christmas."
Karen Richards
December 8, 2025
5
out of
5
rating by Karen Richards
"I have renters insurance with them and everyone there has always been so polite and professiona"
We responded:
"Karen, thank you for the review and your business. We have had you and your parents for ever. Thank you"
Veronica Escalona
December 8, 2025
5
out of
5
rating by Veronica Escalona
"I've had my car insurance through David Ballard for 21 years. The staff is personable, courteous, professional, caring, and knowledgeable. I have been very pleased with the service I've received for over 2 decades. Jessica Hodges has been my account rep for quite some time now. She's amazing!"
We responded:
"Veronica, you are correct; Jessica is amazing. Her name with me is sunshine. Thank you for taking time to give us a review and acknowledging Jessica. "
Gary Hunter
December 7, 2025
5
out of
5
rating by Gary Hunter
"First-class customer service isn't commonplace in any market (including insurance) these days, but David Ballard's team has been delivering it day by day, year by year since at least 1986 (my first year as one of their many clients). Professional and personable. Home and auto"
We responded:
"Gary, thank you for your fantastic review. Thank you for being one of our fabulous clients that affords us the opportunity to look forward to our mission each day of giving our clients the service that is hard to find today in this world of 800#s and technology. "
Russell Pharis
December 5, 2025
5
out of
5
rating by Russell Pharis
"We have been with David Ballard for thirty to forty years. He and his staff have always been responsive and helpful when a claim comes up. My parents have been with him more years than I. Now my Daughter has started using David. Great people Great Service."
We responded:
"Russell, thank you for your generous review. Yes we have been together for a long time; your parents, Kimmy's mom and dad, church. Life has been great. Thank you for your business and friendship. "
Tim Sensing
December 5, 2025
5
out of
5
rating by Tim Sensing
"Always prompt, courteous, and kind. Thanks!"
We responded:
"Tim, you and Laura have been with us a long while. Thank you for taking time to give us your kind review and remarks. Your business is appreciated but your friendship and referrals even more so. "
Richard Lybarger
December 5, 2025
5
out of
5
rating by Richard Lybarger
"David Ballard has been the one providing all my insurance needs for home, car, and investment properties since 1978 (47 years). Even though I might be able to get a cheaper rate I trust David Ballard and I prefer to always work with David."
We responded:
"Richard, thanks for taking time to write us a review. Yes I remember when Heidi put us together. You've always been in Houston and we have been able to navigate your personal and business insurance needs. Thanks for trusting us all these years."
Adam Richardson
December 4, 2025
5
out of
5
rating by Adam Richardson
"Friendly staff making dealing with lifes uncertainties a breeze."
We responded:
"Adam, thank you for the review. Sure miss your mom and dad. Thank you for keeping us safe in this fragile world. Be safe and Merry Christmas"
Sally Bitter
December 3, 2025
5
out of
5
rating by Sally Bitter
"Debra was very helpful and friendly. She answered all our questions and was very informative."
We responded:
"Sally and Larry, thank you for your friendship. You have been here a long time. Y'all appreciate being able to come and do business eye ball to eye ball and we like it that way too. You avoid long phone waits at 800#'s and you get to talk to someone that knows you very well. Thank you for your business"
Marlaina Brooks
December 3, 2025
5
out of
5
rating by Marlaina Brooks
"I have really enjoyed the friendly and great service that we have received."
We responded:
"Marlaina, thank you for taking time to do a review. Debra has really grown to appreciate you and your positive attitude. She really speaks highly of you. You are an example of our clients that start out with one transaction and become a walking advertisement for us. Thank you for your business. "
Dan Hines
December 2, 2025
5
out of
5
rating by Dan Hines
"Has been great for over 42 plus years 😄"
We responded:
"Now Dan, don't go giving clues as to how old we are. Yes we do hold a long run in our friendship and insurance. You prove what my father (56 yr agent) told me-the bad thing about our business is-you get to know your worst ones too well and your good ones not well enough. Well, you have been here so long, that we did get to know each other well and it has been a pleasure. I remember your mid life crisis car. Never knew how you got in it. Merry Christmas"
Andrew G
December 2, 2025
5
out of
5
rating by Andrew G
"Great to do business with. Second generation with David as agent, and have always been great to our family."
We responded:
"Andrew, Thank you for your great review. Yes we do go back a way. You are a chip off the old block. We have been through some weird claims in those years. Jessica likes to help you. You do make it interesting! Thanks again. "
Charlot Ingraham
December 2, 2025
5
out of
5
rating by Charlot Ingraham
"I’ve been with State Farm for five years since I moved to Abilene. I am very happy with how I’m treated, and my questions are always answered."
We responded:
"Charlot, thank you for taking your time to give us a nice review. Jessica says you appreciate the immediate response time here and no hold time like some of your other companies. AND you get to talk to someone that knows you!!! We appreciate you. Thank you."